Artisan Design Gallery: Terms and Conditions
If for any reason you are not happy with your purchase, you may return it within 14 days of receipt for a full refund. Please email us at firstname.lastname@example.org to notify us of your intent to return. This will expedite your return process. When returning items, please include a copy of your invoice or packing slip. Please pack them to insure their safe arrival (especially the glass art!). We cannot be responsible for broken or lost items. Upon receipt of the original item, in unused condition, we will process your refund. Please note, we are not able to refund shipping fees.
Returns should be shipped to: Artisan Design Gallery, Attn: Returns, 2806 Windsong Place, Murfreesboro, TN 37129
All items shipped to a Tennessee address will be charged Tennessee State Sales Tax. Items shipped outside of Tennessee will not be subject to sales tax. Tennessee residents will NOT pay any shipping fees.
Shipping is Free to Tennessee residents.
Standard Shipping for Jewelry items: FREE SHIPPING
Express Shipping Fees for Jewely items are as follows: $15.95 for 1 piece, $19.95 for 2 - 5 pieces, $24,95 for 6 - 10 pieces and $29.95 for 11 or more pieces.
Standard Shipping Fees for Glass items are as follows: $12.95 for extra small pieces, $19.95 for small pieces, $29.95 for medium pieces, $34.95 for large pieces and $54.95 for extra large pieces.
Express Shipping Fees for Glass items are as follows: $24.95 for extra small pieces, $31.95 for small pieces, $41.95 for medium pieces, $49.95 for large pieces and $72.95 for extra large pieces.
When ordering multiple glass pieces, the website will try to calculate the shipping charges, but it very often will over-calculate. Once items are packed, weighed and shipped, any overage will be refunded to the customer.